According to Susannah Fox, the CTO for HHS (U.S. Health and Human Services), no, it shouldn't be:
“We’re living through this time right now where technology is a Trojan Horse for change ... . We say technology, but we mean innovation. We say interoperability and open data, but we mean culture change. And this is why the HHS CTO is an anthropologist. I know about culture change. I know how difficult it is for everyone involved.” (mobihealthnews.com, 2016)For Fox, part of this cultural change has to do with understanding patients' needs, and the technology hacks that people are already doing, as in the #WeAreNotWaiting movement among people living with diabetes.
Quick links & further reading:
- "HHS CTO: Technology in healthcare is a Trojan Horse for culture change" (mobihealthnews.com, 2016)
- "Why An Anthropologist, Not A Technologist Was The Best Choice For HHS CTO Role" (2016, Forbes)
- #WeAreNotWaiting via twitter
- Fox' blog post, "Love made visible" (2013) in which she reflects on her archaeology/ anthropology background and what this brings to her work in the healthcare sector.
- anthro everywhere's page, "Applying an anthropological perspective outside of university"